Why do you have a cancellation policy? I mean, I didn't go to my session, so I shouldn't have to pay.
In therapy, we often discuss the importance of boundaries, so we must also have them for ourselves as professionals. This is not to be mean or to "punish" for not coming to a therapy session. We would like to let you know that our policy and procedures allow for appropriate boundaries and sustainability for our therapists who are contractors. We highly encourage financial boundaries through our policies to help promote the well-being and self-preservation of your therapist to prevent burnout and financial predictability.
OUR NO SHOW/LATE CANCELLATION ($100 CHARGE).
We understand life happens and offer grace in emergencies. We generously offer one grace for these purposes every six months. Some examples of emergencies are car accidents, deaths in the family, or extreme illness. However, it is important to note that work issues do not constitute emergencies. This cancellation policy applies even if missing the appointment was unintentional.
Did you know your therapist is only getting paid for a session if you are meeting or if you don't show up and are charged the fee? We have a late cancellation policy in place to protect the livelihood of our providers. So please kindly let us know 48 hours in advance when you are unable to attend a session, out of respect for your therapist, so they can fill that spot with another client, able to plan their day appropriately or make other necessary arrangements.
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